Carol Pollard, PhD
Professor
- Ph.D. University of Pittsburgh
- MBA, University of Pittsburgh
- B.Sc., University of Pittsburgh at Greensburg
Carol Pollard is an Associate Professor at the Walker College of Business and Research Director of the Center for Applied Research in Emerging Technologies (CARET). Carol came to Appalachian State after spending six years in the School of Information Systems, University of Tasmania, Australia. During her time in Australia she served as Head of School and Postgraduate Coordinator of the PhD and Masters programs. Prior to her time in Australia, Carol held academic positions at University of Colorado, Boulder, University of Calgary, Canada and Duquesne University.
Carol has considerable experience developing, implementing and teaching a number of innovative undergraduate, graduate and executive programs in three countries and has a special interest in the cultural aspects of IS research and the internationalisation of IS teaching. Carol’s research interests include decision support systems, impact of emerging technologies, technology transfer and strategic alignment, including IT governance. Research outlets that have published Carol’s research include MIS Quarterly, Journal of Management Information Systems, Information and Management, Journal of Organizational Computing and International Small Business Journal and has presented at numerous national and international conferences.
Carol served as the Executive Secretary of ICIS from 1995 to 1999 and is currently Vice President, International of the Global Information Technology Management Association, Chair, ACIS Executive Committee and an Advisory Board member of Teradata University Network.
Recent Publications
Stoddard, J. E., Pollard, C. E., & Evans, M. R. (in press). The Triple Bottom Line: A Framework for Sustainable Tourism Development International Journal of Hospitality and Tourism Administration, (vol. 13, issue 1).
Pollard, C. E., & Cater-Steel, A. (2009). Justification, Strategies and Critical Success Factors in Successful ITIL Implementations in U.S. and Australian Companies: An Exploratory Study Information Systems Management, (vol. 26, issue 2, pp. 164-).
Schneberger, S., Pollard, C. E., & Watson, H. (2009). Theories: For Academics and Practitioners Information Systems Management, (vol. 26, issue 1, pp. 52-60).
Pollard, C. (2008). Systems Analysis in E-Commerce In Electronic Commerce 2008, A Managerial Perspective, Upper Saddle River, New Jersey: Pearson/Prentice-Hall.
Pollard, C. (2008). IT Implementation and Process Management In Information Technology for Management: Transforming Organizations in the Digital Economy John Wiley and Sons, Inc..
Carter-Steel, A., & Pollard, C. (2008). Conflicting Views on ITIL Implementation: Managed as a Project-or Business as Usual? 2008 International Conference on Information Resourses Management (Conf-IRM).
Contact
Contact
Chair:
Dr. Dawn Medlin
Room 2103 Raley Hall
Boone, NC 28608
Phone: (828) 262-2411
Fax: (828) 262-6190
medlinbd@appstate.edu
Administrative Assistant:
Chelsie Eldreth
Room 2101 Raley Hall
Phone: (828) 262-2034
Fax: (828) 262-6190
eldrethcm@appstate.edu
Resources
Networking
