Computer Information Systems

Director- Applied Data Analytics Graduate Program

• Ph.D., University of Georgia, Athens, GA, U.S.A.
• M.S., University of Alabama, Tuscaloosa, AL, U.S.A.
• B.E., Bangalore University, Bangalore, India.

Lakshmi Iyer is a Professor of Computer Information Systems and Acting Associate Dean for Graduate Programs and Research at the Walker College of Business, Appalachian State University. Her research interests are in the area of emerging technologies & their impact on organizations and users, and social inclusion in computing. Her research work has been published in or forthcoming in Communications of the AIS, Journal of Association for Information Systems, European Journal of Information Systems, Communications of the ACM, Decision Support Systems, eService Journal, Journal of Electronic Commerce Research, Journal of Computer Information Systems, Information Systems Management, Journal of Global Information Technology and Management, and others. She is a Board member of Teradata University Network, recent past chair of the Special Interest Group in Decision Support and Analytics (SIGDSA, formerly SIGDSS). She has served as a Guest Editor for Communications of the ACM, the Journal of Electronic Commerce Research, and Information Systems Frontier. She is also co-editor of Annals of Information Systems Special Issues (2015 and 2017) on “Reshaping Society through Analytics, Collaboration, and Decision Support: Role of BI and Social Media” and “Analytics and Data Science: Advances in Research and Pedagogy”.

Dr. Iyer has been involved in community-engaged outreach and scholarship that furthers the role of women in IT (wiit.uncg.edu). She is the founder and Director of the “IT is for Girls” at UNCG, an outreach program for middle and high-school girls that aims to increase their awareness about education and career paths in computing. She has received funding from the American Association of University Women (AAUW), National Center for Women in IT, Lincoln Financial, and from other foundations to offer STEM events for young women. The related initiative also includes the Triad Tech Savvy event (http://greensboro-nc.aauw.net/techevents/triad-techsavvy/) sponsored by AAUW which is now expanded to the STEM3 program (for 2017) to include the medical/healthcare and music fields. The “IT is for Girls” and “Triad Tech Savvy” programs have served over 850 girls in middle and high-school in the Triad area and beyond since the women in IT inception in 2009. She is a member of the American Association of University Women (AAUW) and received the Dr. Shirley Hall Award from AAUW Greensboro Branch in April 2011 for exemplary contribution to enriching STEM education for women. She served as the STEM coordination for AAUW Greensboro (2014-17) and also served as a co-chair of the Association of Information Systems (AIS) task force on Women in IS to enhance the outreach efforts of AIS to women in Information Systems (IS). She was awarded the National Center for Women in IT’s 2015 Educator Award. In May 2017, the AAUW Greensboro Branch established the Iyer Award to recognize a member whose work has enabled the Branch to make a lasting difference in its mission of service on behalf of women and girls. Dr. Iyer was the inaugural recipient of this award for her decade-long achievements in education for girls through Triad Tech Savvy and IT is for Girls.

Recent Publications:

1. Wallace, S. & Iyer, L.S. (Forthcoming),”Healthcare IT Value Hierarchy Framework for the Small Physician Practice Context,” accepted in the Journal of the Midwest Association for Information Systems.
2. Bedeley, R., Ghoshal, T., Iyer, L.S., & Bhadury, J. (2016) “Business Analytics and Organizational Value Chains: A Relational Mapping,” Journal of Computer Information Systems.
3. Loiacano, E., Iyer, L.S., Armstrong, D., Craig, A. & Beekhuyzen, J. (2016). “AIS Women¹s Network: Advancing Women in IS Academia" Communications of the Association for Information Systems, Vol. 38, #38. (http://aisel.aisnet.org/cais/vol38/iss1/38/ ; 53 downloads).
4. Church, M. E. & Iyer, L. S. (2016, in print) “When is Short, Sweet?” The Role of Online Customer Review Presentations and Product Selection Uncertainty,” accepted in Journal of Computer Information Systems.
5. Schiller, S., Goul, M., Iyer, L.S., Sharda, R., Schrader, D., & Asamoah, D. (2015) “Build Your Dream (not just Big) Analytics Program,” Communications of the Association for Information Systems, Vol. 37,

#40. (http://aisel.aisnet.org/cais/vol37/iss1/40/; 54 Downloads)

1. Phillips-Wren, G., Iyer, L.S. Kulkarni, U., & Ariyachandra, T. (2015). “Business Analytics in the Context of Big Data: A Roadmap for Research,” Communications of the Association for Information Systems. Vol 37, # 23. (http://aisel.aisnet.org/cais/vol37/iss1/23/ ; 760 Downloads); Google Citations: 81;  http://scholar.google.com/scholar?oi=bibs&hl=en&cites=4068250807049759672,74510282897956 85871)
2. Church, M. E., Iyer, L. S., & Zhao, Z. (2015). “Using Interest Graphs to Predict Rich-Media Diffusion in Content-Based Online Social Networks,” Information Systems Management, 32:1–10.
3. Wallace, S., S., Maxey, K. & Iyer, L.S. (2014). “A Multicase Investigation of Electronic Health Record (EHR) Implementation in Small and Medium Size Physician Practices,” Journal of Information Technology Case and Application Research. Vol 16, No. 1, 27-48.
4. Wixom, B., Ariyachandra, T., Douglas, D, Goul, M., Gupta, B., Iyer, L.S., Kulkarni, U., Mooney, J.G., Phillips-Wren, G., & Turetken, O. (2014). “The Current State of Business Intelligence in Academia: The Arrival of Big Data,” Communications of the Association for Information Systems. Vol. 34. #1. (http://aisel.aisnet.org/cais/vol34/iss1/1/; 3,679 Downloads)
5. Dai, H., Singh, R., & Iyer, L. S. (2014). An Investigation of Consumer's Security and Privacy Perceptions in Mobile Commerce, Journal of Information Systems Security. Vol 9, No. 2, 3-25.

Grants/Funding

1. Carlone, H., Iyer, L.S., & Heredia, S. “Broadening Identities for Diverse Youth in STEM through socioenvironmental problem solving (BRIDGES).” Submitted to the National Science Foundation, iTEST. Awarded: $ 1,079,385.00.
2. Carlone, H. and Iyer, L.S. “Identity BRIDGES through computational thinking for Social Good (Building Research Inquiry for Diverse Groups in Engineering and Science)” Children and Family Research Network (CFRN) Grant. Summer 2016. Awarded: $5,000.
3. Iyer, L.S. Community Engaged Teaching “IT is for Girls” and “We Make IT” National Center for Women in IT, 2015-16, Awarded: $6,000.
4. Iyer, L.S. Community Engaged Teaching -Triad Tech Savvy, American Association of University Women (National Level), 2015-16, Awarded: $5,000.